Empowerment Tips to Improve your Team Spirit
For a company to thrive in a very competitive environment, a solid backbone of reliable workforce is necessary. This comprises of employees that understand the company’s proposition and goals, and work towards the fulfillment of such goals. In order for companies to ensure quality workforce, nonetheless, it is important to invest in employee empowerment.
Transformational leadership is a crucial aspect of employee empowerment. Studies show that ‘transformational’ leaders cultivate self reliance and confidence among employees, leading to enhanced productivity and more quality outcomes. Loyalty and an entrepreneurial mindset are the foundations of this work culture. If you are a leader, you should use these skills to develop and train qualified employees that you can trust.
Below are six keys for successful empowerment :
- Foster an empowered culture. What is better than having employees that can make self directed decisions without having to consult with you at every stage? Reward employees that can independently work on their given tasks while taking into consideration the best interest of target consumers and the company as a whole. For excellent execution, proper training should be given to them especially in terms of operational skills, customer handling and satisfaction.
- Challenge your employees. Employers who lead by example tend to inspire employees to contribute more, and at the same time, challenge them to demonstrate their full potential. Pushing employees to move out of their comfort zones is a good form of empowerment. For instance, if one of your employees is more comfortable talking on the phone than personally meeting prospective clients, challenge him to do the latter instead. If needed, send him to personality development workshops to develop his skills in front of people.
- Solicit honest feedback. Job satisfaction surveys are conducted by companies to gauge employees’ sentiment towards the company and their job. These sentiments provide valuable insights to employers; however, these can get lost in translation especially if these surveys are done on an irregular basis. It would be hard for employees to recall specific concerns that happened a long time ago. You can avoid this and get timely feedback on workplace or process issues and notable stories by placing a suggestion box accessible to everyone at any given date and time.
- Do not be too controlling. As a leader, it may be natural for you to feel obliged to monitor your employees. This is not necessarily a bad thing as you are just concerned of the company’s productivity. However, doing this can also impede your employees’ chance and ability to grow as a professional. Creating relationships based on trust is an important aspect of empowerment. You should be able to let go of the conventional boss-staff thinking to allow your employees to be achievers on their own. When you encourage independence in the workplace, your employees are more likely to realize that they are capable to delivering more than they initially thought of.
- Encourage flexibility, agility and entrepreneurship. This is in relation to point number 4, and dissuades leaders from becoming overly focused and gripping on employees. Observing tight control over all business matters will make employees lose the opportunity to stir the wheel on their own. It would be best to double check your business process and identify points that would actually benefit from increased flexibility. Moreover, tasks given to employees should not be open ended – discuss how much involvement you are willing to give and how much flexibility they are afforded so they do not feel overwhelmed. You really do not want the shove them too far out of comfort levels that the experience becomes unpleasant in the end.